Privacy Policy

ScopeHawk (“ScopeHawk,” “we,” “us,” or “our”) provides commercial roofing lead intelligence to authenticated users. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have. By creating an account or using the Service, you agree to the practices described here.

• To generate, store, and deliver property reports you request.
• To authenticate users, secure accounts, and prevent abuse.
• To maintain audit logs, monitor system health, and improve report quality.
• To respond to your requests, provide customer support, and send service-related communications.
• To comply with legal obligations, enforce our Terms of Use, and protect the rights, property, or safety of ScopeHawk and our users.

We do not sell your personal information. We share information only:

• With service providers that host, operate, or support the Service (cloud infrastructure, database providers, error monitoring, AI synthesis providers), bound by confidentiality and data-protection terms.
• With third-party data sources when we transmit search inputs (e.g., a property address) to receive a response.
• For legal reasons, when required by applicable law, subpoena, court order, or government request, or to protect our rights and the safety of others.
• In connection with a corporate transaction, such as a merger, acquisition, or sale of assets, subject to confidentiality protections.

Reports may include information about property owners, registered agents, corporate officers, and business contacts. This information is intended for legitimate business-to-business outreach in the commercial roofing industry. You agree not to use this information for: harassment, unsolicited consumer marketing, identity theft, credit decisions, employment decisions, tenant screening, or any purpose regulated by the Fair Credit Reporting Act (FCRA). ScopeHawk is not a consumer reporting agency and reports are not consumer reports under the FCRA.

We retain account information for as long as your account is active and for a reasonable period after closure to meet legal, accounting, or reporting obligations. Generated reports and lookup history are retained to enable you to revisit prior work. You may request deletion of your account and associated reports by contacting us (see Section 11).

We use industry-standard administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. These include encrypted password storage, encrypted transport (HTTPS), session token authentication, and access controls. No system is perfectly secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information; to opt out of certain processing; and to lodge a complaint with a supervisory authority. To exercise these rights, contact us at the address in Section 11. We will verify your identity before responding.

California residents: Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to know what personal information we collect, to delete it, to correct inaccuracies, and to opt out of any sale or sharing for cross-context behavioral advertising. We do not sell personal information and we do not share it for cross-context behavioral advertising.

The Service is designed for business use and is not directed to children under 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email. The “Last updated” date at the top reflects the most recent revision.

For privacy questions or to exercise your rights, contact us at privacy@getscopehawk.com or through the Contact page.