Terms of Use

These Terms of Use (“Terms”) form a binding agreement between you and ScopeHawk LLC, a Colorado limited liability company (“ScopeHawk,” “we,” “us”), governing your access to and use of the ScopeHawk website, application, and services (collectively, the “Service”). By ticking the acceptance box at sign-up, creating an account, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you are accepting on behalf of a company or other organization, you represent that you have authority to bind it, and “you” means that organization. If you do not agree, do not use the Service.

We record the version of these Terms you accepted, together with the date and time of acceptance. The version identifier for this document is shown above.

You must be at least 18 years old and legally able to enter into contracts. You agree to provide accurate information when creating an account and to keep it current. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorized use.

The Service is licensed for business-to-business use in the commercial roofing and related construction industries. You may use the Service only for lawful purposes consistent with these Terms.

You agree not to:

• Use the Service or any data obtained through it as a “consumer report” under the Fair Credit Reporting Act (FCRA) or for any FCRA-regulated purpose (employment, tenant screening, credit, insurance underwriting, etc.).
• Use the Service for residential consumer solicitation, unsolicited consumer marketing, or any purpose that violates the Telephone Consumer Protection Act (TCPA), CAN-SPAM, or similar laws.
• Resell, redistribute, sublicense, or republish data obtained from the Service as a standalone product or database.
• Scrape, harvest, reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code, models, prompts, or data pipelines of the Service, except to the extent this restriction is unenforceable under applicable law.
• Access the Service by automated means — bots, crawlers, scrapers, headless browsers, or scripted clients — except through a documented ScopeHawk API using credentials we have issued to you and within the limits of those credentials.
• Circumvent, disable, or exceed rate limits, access controls, seat limits, or usage caps, or use multiple accounts to achieve the same effect.
• Share, sell, rent, sublicense, or transfer your seat, login, or API credentials, or permit anyone outside your organization to use them.
• Use the Service, or any output, score, prompt, report structure, or template obtained from it, to build, train, fine-tune, evaluate, or otherwise improve any product, dataset, or model that competes with or is substantially similar to the Service.
• Conduct benchmarking, competitive analysis, or performance testing of the Service for the benefit of a competitor, or publish the results of any such testing, without our prior written consent.
• Remove, obscure, or alter any copyright, trademark, confidentiality, or other proprietary notice appearing in or on the Service or its outputs.
• Copy, export, or retain data from the Service in bulk, except through the export features we make available to your account.
• Bypass, disable, or interfere with security or access-control features.
• Use the Service to harass, defame, stalk, or harm any individual.
• Use the Service in violation of applicable export-control, sanctions, anti-bribery, or other laws.
• Upload viruses, malware, or other code intended to disrupt the Service.

ScopeHawk synthesizes information from third-party and public-record sources. While we strive for accuracy, we do not guarantee the accuracy, completeness, timeliness, or fitness for any purpose of the data, reports, scores, or AI-generated summaries delivered through the Service. Reports may contain errors, omissions, outdated records, or AI-generated inferences that have not been independently verified. You are solely responsible for verifying any information before relying on it for business decisions, contracts, marketing outreach, or any other use.

Reports are not appraisals, legal opinions, title opinions, structural assessments, or engineering reports. Do not rely on them as a substitute for licensed professional judgment.

Access to the Service may be free, subscription-based, or usage-based depending on your account. Pricing and billing terms, if any, are presented at the time of sign-up or purchase. Fees are non-refundable except where required by law. We may change pricing on prospective notice.

The Service and everything underlying it is owned by ScopeHawk and protected by copyright, trademark, trade-secret, and other intellectual property laws. That includes, without limitation:

• the software, source code, APIs, and infrastructure;
• the data pipelines, source-selection logic, enrichment steps, and record-matching techniques;
• the scoring and ranking methodology, including replacement-urgency scoring and any weights, thresholds, or heuristics behind it;
• the prompts, prompt chains, model configurations, evaluation sets, and tuning artifacts used to produce AI-assisted output;
• the structure, sequence, organization, and presentation of reports, templates, and exports;
• the user interface, visual design, and user-experience patterns;
• the ScopeHawk name, logo, and marks, and all other ScopeHawk branding.

Trade secrets. The scoring and ranking methodology, the prompts and model configurations, and the data pipelines described above are ScopeHawk trade secrets. They are not published, they derive independent economic value from not being generally known, and we take reasonable measures to keep them confidential. Anything you learn about them through your access to the Service is confidential information you must not disclose or use outside the Service.

Your license. Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for its intended business purpose during your subscription. This is a license, not a sale: no title or ownership transfers to you, and all rights not expressly granted are reserved by ScopeHawk.

Your inputs. You retain ownership of inputs you submit. By submitting inputs, you grant us a worldwide, royalty-free license to use them to operate, maintain, and improve the Service.

Feedback. If you send us suggestions, feature requests, bug reports, or other feedback about the Service, you assign that feedback to ScopeHawk and we may use, modify, and commercialize it without restriction, attribution, compensation, or obligation of confidentiality. You are never required to send us feedback.

The intellectual property and prohibited-use sections above protect assets that cannot be restored once they are copied, published, or used to build something else. You agree that a breach of Section 4 (Prohibited use) or Section 7 (Intellectual property) would cause ScopeHawk irreparable harm for which money damages are an inadequate remedy.

Accordingly, to the extent permitted by applicable law, ScopeHawk may seek injunctive relief and specific performance to stop or prevent such a breach without posting a bond or other security and without having to prove actual damages, in addition to every other remedy available at law or in equity. Nothing in these Terms limits the remedies otherwise available to us.

Attorneys' fees. To the extent permitted by applicable law, if ScopeHawk prevails in an action to enforce these Terms, it may recover its reasonable attorneys' fees and costs, including the costs of investigating the breach.

Immediate suspension. We may suspend or terminate your access immediately, without notice and without refund, if we reasonably suspect a violation of Section 4 or Section 7. We may do this before completing an investigation; suspension is not a waiver of any other remedy.

Audit. Where we reasonably suspect a breach, we may examine account activity, access logs, API usage, and export history associated with your account, and may ask you to certify in writing how the Service and its outputs are being used and by whom. You agree to cooperate with a reasonable request of that kind. We will conduct any audit in a manner that respects applicable law and any confidentiality obligations we owe you.

These remedies are cumulative. Our decision not to enforce a provision on one occasion is not a waiver of the right to enforce it later.

The Service incorporates data and capabilities from third-party providers. Your use may be subject to those providers' terms. We are not responsible for third-party content, availability, or accuracy.

THE SERVICE AND ALL DATA, REPORTS, AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCOPEHAWK AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE. OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS (USD $100).

You agree to defend, indemnify, and hold harmless ScopeHawk and its affiliates from any claim, damage, loss, or expense (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, your violation of any law, or your infringement of any third-party right.

We may suspend or terminate your access at any time, with or without cause or notice, including for any violation of these Terms. Upon termination, your right to use the Service ceases immediately and you must stop using, and delete or destroy, any ScopeHawk confidential information and any bulk copies of Service data in your possession, except copies you are required by law to retain. Termination does not relieve you of fees already owed.

The following sections survive any expiration or termination of your account and of these Terms: Section 4 (Prohibited use), Section 7 (Intellectual property), Section 8 (Enforcement and remedies), Section 10 (Disclaimer of warranties), Section 11 (Limitation of liability), Section 12 (Indemnification), and Section 15 (Governing law and disputes), together with any other provision that by its nature should survive.

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or the Service will be resolved exclusively in the state or federal courts located in Denver, Colorado, and you consent to personal jurisdiction there. To the extent permitted by law, you and ScopeHawk each waive the right to a jury trial and the right to participate in a class action.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in those courts, as described in Section 8.

We may update these Terms from time to time. Material changes will be communicated through the Service or by email. Continued use of the Service after a material change takes effect constitutes acceptance of the updated Terms, and where we ask you to re-accept them, completing that step constitutes acceptance.

Each version of these Terms carries a version identifier, shown at the top of this page (currently Version 2026-07-28). Your acceptance is recorded against that identifier, so the document you agreed to is always identifiable and readable.

These Terms, together with the Privacy Policy and any additional terms you agree to, constitute the entire agreement between you and ScopeHawk concerning the Service. If any provision is held unenforceable, it will be limited or severed to the minimum extent necessary and the remaining provisions remain in full effect. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Questions about these Terms? Reach us at legal@getscopehawk.com or through the Contact page.